Blog Archives

What is your warranty policy?

All of our parts come with a minimum of a 1-year limited warranty. We warrant the parts against defects in materials and workmanship for one year from the date of purchase. This warranty does not cover damaged or poor installation of the part. Please contact our sales department if you need to make a warranty claim.

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What don’t you carry?

We don’t carry mechanical (alternators), electrical (switches/fuses), or paint products (clearcoat, basecoat, primer)

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Anything else you carry that we wouldn’t expect?

We do carry a few interior parts like door handles, windows regulators (the motor that moves your power windows), windows washer tanks, coolant tanks, inner fender liners (the plastic piece covering the top half of your wheel well), truck side quarter panels, plastic engine covers, and hood hinges.

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Why don’t you have parts yet for my 2020 XYZ?

For new body styles our manufacturers typically wait a year or two till there is enough volume of the new style cars on the road before they start manufacturing parts for us. Sometimes we get them the first year, other times it may take 2-3 years before an aftermarket version is available.

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Should I buy certified or uncertified aftermarket parts for my car?

We typically recommend that everyone get a certified part for any major component of the car. A few components like radiators, door handles, and mirrors do not have certified versions and will fit your car without the added costs. Another way to look at it is that if you plan on keeping your car for 5 years or more, get a certified part. If you plan on selling your car soon, an uncertified part may be the most cost-effective answer.

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What’s the difference between certified and uncertified aftermarket parts?

The certified parts we sell are aftermarket parts that are certified by a 3rd party such as CAPA or NSF. These organizations certify that the parts for 2 major categories: 1) the parts are certified to fit as an OE part would. 2) The parts are equivalent in safety (sometimes more) than the original OE part. Uncertified parts are the same parts by the same manufacturer but just do not carry the 3rd party certification costs.

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Why do you carry Aftermarket parts instead of OE parts?

We offer a variety of parts to our customers including certified and uncertified aftermarket parts as cost-effective alternatives to the OE parts. Most people already know to go to the dealer for OE parts, our focus is to provide high-quality aftermarket alternatives for our customer base.

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How far do you go back in model years?

We typically carry parts for the 10 most recent years for passenger cars and 15 years for passenger trucks. For example in 2019 we would carry 2010-2020 model year parts for cars and 2005-2020 model year parts for passenger trucks.

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What car makes do you carry?

We carry collision parts for all the major car manufacturers including Domestic, Japanese, German, Korean, and more.

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What is your return policy?

Most of our parts are eligible for a 30-day return policy with the original undamaged packaging, unpainted, with the receipt. Our only exception is to our plastic clips, which are not eligible for return. Please contact our sales department if you need to setup a return.

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Can I install the part myself?

Yes! DIY’ers have been coming to us for years!

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Can I pick up the part in your warehouse?

Yes, we have a lot of customers that want to see the part to what’s on their vehicle, so our offices are open 6 days a week to help you.

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Can you deliver to a body shop/parts store in my town?

Yes! We have delivery options that cover the state of New Mexico (with a few exceptions, sorry Cloudcroft!), and our state border cities like El Paso, Amarillo, Lubbock, Durango, and Window Rock.

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Can you deliver my part to my house?

Today we can’t deliver to residential address. We are working on a solution to this in the future.

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Can you install the part on my car?

As a parts store we don’t carry the equipment to properly remove or install parts. We do highly recommend you go to a body shop if you do not want to install the part yourself.

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Do you paint the parts to match the color of my car?

We are a parts store so all of our parts come primed and ready-to-paint but we don’t have any facilities to paint the parts. On the other hand we know a few thousand body shops in-state and out-of-state that do this type of work daily. Feel free to ask us for a recommendation local to your home or work.

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What parts do you carry?

We focus on aftermarket collision parts. Our most popular parts are bumpers, hoods, fenders, lights, mirrors, radiators, grilles, mounting brackets, etc.

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Why can’t I access your online store?

Our online store is built for commercial body shop professionals so it isn’t consumer-friendly, we recommend that you call us or use the “Contact Us” link below for our general public requests.

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